Our scenarios are designed as group activities, so you will need at least 3 participants plus a facilitator to run a scenario session. If there are more than 6 participants, it’s best to form smaller breakout groups (3-5 people) to work on the tasks.
All materials are shared under a Creative Commons Attribution-Non Commercial licence. You’re welcome to use the scenarios as long as you credit the authors and the session isn’t offered as a commercial service where participants (or their employer) pay to attend.
GnomeBase
Learn about root cause analysis and fishbone diagrams in this roleplay scenario.
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Online garden accessories retailer Gnome Base has declining sales and poor reviews. Can you help them figure out why?
- 1 hour
- Involves role play (two people need to prepare in advance to play the stakeholders)
North Pole Mail Room
Refine your process improvement skills with this seasonal scenario
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Santa’s elves have developed a complex system of manual processes to keep track of the information from children’s letters and maintain the naughty/nice lists. Can you help them reduce errors and inefficiencies?
- 45-50 minutes
- Minimal preparation required
Anglerfish
Learn facilitation techniques, like interactive brainwriting and the product box game.
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Tech CEO Joe Angler has a problem: development of his new product has been delayed, and he thinks ineffective workshops are to blame. He’s commissioned you to help him design something to help BAs run better workshops.
- 2.5 – 3 hours
- Requires stationery and cardboard boxes
